Yes we can, we can replace the trophy plaque with correct spelling or wording. On Glass trophies the trophy will need to be replaced as these cannot be re engraved
Yes you can. If the order has not been sent to the suppliers this is no problem. If the order has been placed or delivered there will be a nominal fee for returning product. This will be discussed before returning the product with you. This process can cause delays to the order so it is important not to leave this till the last minute.
We accept Cash, Cheque and Direct Bank Transfers
As trophies are very personal and open to likes and tastes we can do our best to recommend a trophy to suit any need our experienced and friendly will assist in making your choice as easy as possible
Yes we make an assortment of name badges and other office supplies
Yes but in order to do this we need your artwork to be supplied in an acceptable format and quality level. Formats include but are not limited to PDF, Jpeg, and Gif. Please contact us if you are unsure. If artwork is not satisfactory we will work with you to correct this issue. As this process can take considerable time please allow for this in your ordering time frame
Trophies come assembled labeled and if it is applicable club centers
Please inform us immediately so that we can replace the trophy. If the trophy was damaged through misuse or rough handling there may be a small charge for replacement parts.
We prefer Excel spreadsheets but any electronic format is usually acceptable
Delivery cost is subject to distance and weight so this will be quoted before dispatch for your approval
This is subject to receiving completed engraving and is also dependent on the size of the order but we appreciate 2 weeks lead time to complete and your order will be received in that time. We recommend putting a delivery date on the order so that we have a schedule to work to
We do accept rush orders but these may incur some small addition costs including express delivery and other associated costs
Please email us advising that there will be more to the order and we will hold the order untill the rest arrives and combine them in to one
If you don't like the trophies you have ordered unfortunately there is very little that can be done as there is no returning used trophies. If you order too many but they aren't used these can be returned for a small fee which is charged by the manufacturer
Trophies are measured for the base to the highest point on the trophy all measurements are in millimeters and are height only

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